Frequently Asked Questions — Junk to Gem 
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Frequently Asked Questions

How do I know if these mats will fit my car?

Use the vehicle selector on our home page or shop page to choose your car brand, model, variant, and year. Our mats are custom-cut using 3D scanning technology for each specific vehicle to ensure a perfect 100% edge-to-edge fit.

Are your mats waterproof?

Yes, all our 7D and Premium Leather mats feature a waterproof top layer and an anti-slip waterproof backing. Spills can be easily wiped away without staining or soaking through to your original carpet.

How long does shipping take?

Standard delivery takes 5-7 business days across India. Express delivery takes 2-3 business days. Since many of our products are custom-made for your specific car model, we typically dispatch within 48 hours of receiving the order.

What is your return policy?

We offer a 30-day hassle-free return policy if the product doesn't fit your car or has any manufacturing defects. Simply contact our support team, and we will initiate a return pickup and full refund/replacement.

Do you offer a warranty?

Yes! All Junk to Gem products come with a 2-year manufacturer's warranty covering peeling, cracking, and stitching defects under normal use.